Lakeview Operations and Support
By Jiandong Hu
To all Lakeview Customers Worldwide
We are quickly responding to the impact of the COVID-19 Coronavirus and I felt it was important to update you on the status of Lakeview operations. I’m pleased to report that Lakeview remains fully operational in all respects, including product delivery, manufacturing, technical support, and engineering. At this time, we anticipate no reduction in our capacity to deliver product or in our ability to provide the world-class technical support that you have come to expect from Lakeview.
Our top priority is the health and safety of our employees and our customers. As such, we have put in place new policies and practices that align with the recommendations of the various government and health authorities who are addressing the impact of the COVID-19 Coronavirus. These include:
Establish a COVID-19 coronavirus working group to monitor daily events and respond to instructions issued by national or local authorities,All employees of Lakeview have completed the covid-19 vaccination and nucleic acid samples were taken twice a month。
Under this mechanism
Shifting to a comprehensive work-from-home policy for all possible Lakeview Employees
Suspending all travel and all in-person training
Suspending all visits to Lakeview facilities worldwide
Following “social distancing” guidelines and recommendations as per the WHO and the CDC
As we go forward, I’d like to point out some specific services that remain available to you, our valued customers:
All S3 Technical Support Hotlines are fully staffed and operational
Lakeview product repair facilities remain fully operational
Our ability to Advance Replace product continues without restriction
Product delivery is available worldwide without restriction
Finally, I have instructed Lakeview staff that all support activities and orders for products identified for use in critical infrastructure projects, especially those addressing COVID-19 Coronavirus services will receive top priority.
We are closely monitoring the COVID-19 Coronavirus situation on a daily basis and will continue to provide updates on Lakeview operations should any further changes become necessary. My hope is that you and your families remain safe and healthy through all of this. Thank you for your support and remember Lakeview is here to support you!
Copyright © 2021 Shenzhen Lakeview Electronics Co., Ltd. - All Rights Reserved.